IoT’s advent has made it easier and cost-effective to install latest technology for more efficient operations across sectors. With many industries leading the change, the hospitality industry is also embracing the change. IoT in hospitality industry has been subtly evolving, aimed to ease the lifestyle and customer experience and take the game to an all new level. IoT in the hospitality industry and IoT in restaurants helps business owners improve operation efficiency, while cutting down costs!

While you might be wondering what such cutting edge technology can aid in the hospitality industry, here are a few applications of IoT in restaurants and hotels which help improve business while improving customer satisfaction:

• Environmental quality monitoring – With the pandemic, it has become more important than ever to have clean and breathable indoor air. While earlier the focus was on cutting down cost and energy consumption, now it is leaning more towards ambient temperatures, clean air and right light and noise quality. IoT sensors and devices play a key role in improving and maintaining these critical factors to protect the health and safety of the guests and the employees.
• Energy optimization – Energy is the second largest cost for restaurants and hotels and account for about 60% of its carbon emission. IoT sensors fitted into rooms and conference halls collect data which can then be analyzed to make data driven decisions. This data can be further used to automatically adjust the room temperatures, lighting and power based on the energy usage in a particular room, thereby minimizing energy usage for a sustainable framework.
• Monitoring sanitisation and consumables – Be it a shortage of staff during this pandemic, or unmanageable crowd during peak holiday seasons, IoT devices in hospitality industry proactively monitor the needs of guests. With IoT sensors, managers can ensure adequate consumables like hand soap, sanitizers, paper napkins are at the reach of guests. Automatic inventory management helps the hotels to never run out of stock. With health and safety at the top of the mind, hoteliers use detection data to identify areas frequently used to get them cleaned periodically. Cleaning practices have taken a different dimension with the influx of IoT devices.
• Predictive maintenance – Running a hotel or restaurant equals being on your toes – there can never be an interruption to your services. IoT sensors constantly monitor the equipment, appliances and facilities to identify any anomalies and rectify them well in time to ensure maximum uptime and performance. This also ensures cost cutting and maximizes efficiency.
• Smart hotels – Automated control of the room’s temperature, lighting, TV controls, door locks and so on with the guest’s smart phone allows them to feel more connected and experience a personalized stay. This further ensures increased safety with smart locks and saves energy consumption.

IoT enabled devices in the hospitality industry have truly revolutionized the way hotels work. Connected restaurants and hotels have paved way for sustainability, while providing a personalized experience to the guests!